Defective or Damaged Products

If you receive defective or damaged orders, we will cover the costs of a new order. This includes:

• Damage to the delivered products
• Errors in the number or quantity of the delivered products
• Lack of quality of the delivered product

 

Lost Orders

For packages lost in transit, please get in touch with us within 7 days from the estimated delivery date. We’ll be happy to send a replacement order on your behalf.

 

Returned to Sender

For orders that are returned to the sender, for Wrong Address, Rejected by the Recipient, Unclaimed, we cannot refund or resend the same product, you will need to place a new order.

 

Return Policy

We currently do not support returns.